Refund & Cancellation Policy

Government fees and third-party charges

Government fees, stamp duty and other statutory or third-party charges are paid to the relevant authorities on your behalf. Once paid, these amounts are non-refundable, as they are outside our control.

Professional and service fees

If you cancel before we have started work on your service, we will refund your professional fees after deducting any costs already incurred.

Once work has begun or your application has been filed, professional fees are generally non-refundable, since the work has already been carried out. We review genuine cases individually and in good faith.

How to request a refund

To request a refund or cancel a service, email us at myfounderjourney.mfj@gmail.com with your details and the reason. We will review your request and respond within a reasonable time.

Processing

Approved refunds are processed to your original payment method within a reasonable number of working days.

Contact us

For any questions about refunds or cancellations, email us at myfounderjourney.mfj@gmail.com.