Overview
ISO certification confirms that an organisation's management system meets the requirements of an international standard published by the International Organization for Standardization, such as ISO 9001 for quality management. It is a voluntary third-party certification granted by an independent certification body after an audit, and it is not a government registration. Choosing an accredited certification body helps ensure the certificate is widely recognised by customers and partners.
Objective
To obtain third-party certification that an organisation's management system meets the relevant ISO standard.
Characteristics
- Based on international standards from the International Organization for Standardization
- Voluntary certification granted by independent certification bodies, not the government
- Covers various standards such as quality, environment and information security management
- Granted after a documentation review and an audit of the management system
- Valid for a defined period with periodic surveillance audits
Eligibility
- Organisations of any size or sector seeking to certify a management system
- Businesses able to implement the processes required by the chosen standard
- Entities willing to undergo an audit by a certification body
- Companies seeking recognition of their quality or management practices
Governing law
- International Organization for Standardization (ISO) standards
- Independent certification bodies, preferably accredited by a recognised accreditation body
The process
- 1Standard selection
We help you select the appropriate ISO standard for your objectives and scope.
- 2Gap assessment and documentation
We help align your processes and documentation with the requirements of the standard.
- 3Certification audit
We coordinate the audit by an accredited certification body.
- 4Certification
We support closure of any findings until the ISO certificate is issued.
Documents required
- Details of the organisation and its scope of certification
- Existing process and quality documentation
- Records demonstrating implementation of the management system
- Details of key personnel and responsibilities
- Address and constitution documents of the entity
Benefits
- Signals a structured and consistent approach to management
- Supports credibility with customers and partners
- Can help meet requirements in tenders and contracts
- Encourages continual improvement of internal processes
Frequently asked questions
Is ISO certification issued by the government?
No. ISO develops the standards, and certification is granted by independent certification bodies after an audit. It is a voluntary third-party certification.
Why does the certification body matter?
A certificate from a body accredited by a recognised accreditation authority is more widely trusted by customers, partners and tender committees.

